57100 Privacy Policy — Protecting Your Information

57100 respects the privacy of every user in Malaysia. This document outlines the types of information we collect, how it is used, and the security measures we take to protect it.

Last updated: 1 January 2026

1. Information We Collect

When you use the 57100 platform, we collect certain types of information to ensure our services run smoothly and securely. Below are the categories of information we collect:

Account Information

Full name, date of birth, and phone number
Email address used during registration
Identity verification documents such as IC number (MyKad)
Passwords stored in hashed form

Payment Information in MYR

Payment method details used (FPX, e-wallets, bank transfers)
Deposit and withdrawal transaction records in MYR
Transaction reference numbers for verification and support purposes

Device & Browser Information

Device type, operating system, and browser version
IP address and approximate network-based location
Usage data such as pages visited and session duration
Cookie information and session identifiers

2. How We Use Your Information

Information collected by 57100 is used solely for legitimate platform operations and to enhance the user experience. We do not sell or transfer your personal data to third parties for advertising purposes without your consent.

The primary purposes for which we use your data include:

Account management: Verifying user identity, processing registrations, and managing logins securely.
Transaction processing: Verifying deposits, processing withdrawals in RM, and maintaining accurate financial records.
Platform security: Detecting suspicious activity, preventing fraud, and safeguarding the integrity of the 57100 platform.
Customer support: Enables our support team to assist you more efficiently whenever an issue arises.
Service communications: Sending important notifications related to your account, transactions, and platform updates.
Service improvement: Analysing usage patterns to improve the interface and overall user experience.

3. Cookies & Session Tracking

The 57100 platform uses cookies and similar tracking technologies to keep the platform functioning properly and to understand how users interact with it.

The types of cookies we use include:

Session cookies: Required to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
Preference cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them every time you use the platform.
Analytics cookies: Collects aggregated, anonymised data on how users interact with the platform for service improvement purposes.
Security cookies: Helps detect and prevent unauthorised access and suspicious activity.

You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some parts of the 57100 platform.

4. Data Storage, Security & Third-Party Sharing

Data Storage & Security

57100 stores all user data on servers protected with industry-standard SSL encryption. Access to personal data is restricted to staff who genuinely require it to carry out their duties.

Our security measures include data encryption in transit and at rest, role-based access control, and continuous monitoring of system activity. User passwords are never stored in readable form — they are processed using secure hashing algorithms.

Sharing Information with Third Parties

57100 does not share, sell, or transfer users' personal information to third parties except in the following circumstances:

Payment service providers: Data required to process RM transactions is shared with approved payment providers and is subject to strict confidentiality agreements.
Legal requirements: Where required by Malaysian law or a valid court order, we may be obligated to disclose certain information to the relevant authorities.
Protection of rights and safety: When required to investigate fraud, security breaches, or illegal activity involving the 57100 platform.

All third parties working with 57100 are required to maintain data protection standards that are equal to or higher than those we hold ourselves to.

5. User Rights & How to Contact Us

Right to Access, Correction & Deletion

As a 57100 platform user in Malaysia, you have the following rights regarding your personal data:

Right to Access: You may request a copy of the personal information we hold about you at any time.
Right to Correction: If any of your personal information is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly through your account settings.
Right to Deletion: Under certain circumstances, you may request that we delete your personal data. However, some data may need to be retained for legal compliance purposes or to resolve pending transactions.
Right to Object: You may object to the processing of your personal data for specific purposes, subject to applicable legal limitations.

Changes to This Privacy Policy

57100 reserves the right to update this Privacy Policy at any time. Users will be notified of any significant changes via in-platform notifications or their registered email address. Continued use of the 57100 platform after changes take effect constitutes your acceptance of the updated policy.

Contact Us

For any enquiries, data access requests, or privacy-related complaints, please reach out to the 57100 support team via:

Email: [email protected]

You may also refer to our FAQ page us for more information on how we handle user data. Our team will make every effort to respond to privacy-related enquiries within a reasonable timeframe.